Privacy Policy

We are committed to protect the privacy of our users and make sure that everything stays protected with us. We ensure that the information you provide us with is kept private and confidential, and we will only use it to provide the services you need.

Information You Voluntarily Provide

When you finish a booking, consult our service team through an email or communicate which ever way you think is convenient. You voluntarily give us information that we collect from your given information. The information given by you may include either your name, physical address, email address, phone number, credit card information, as well as details including your gender, location, purchase history, and other demographic information. By giving us this information, you give us consent to use your information when it is important and relevant to use. In the interest of your privacy, we collect, use and retain information that is relevant for our legitimate business interests, such as bookings and queries or providing you with promotional content.

Information We Automatically Collect

When you visit our website or make a purchase, we may collect information about your visit by using your cookies. The information used by you can be used to monitor or improve website performance or deliver targeted advertising. Information from the cookie alone generally does not identify you personally, and we do not use this information in connection with any personally identifiable information you have provided us.

Information We Share with Third-Party Providers

We may share your personally identifiable information with service providers including

  • Payment gateway for secure credit card payment transactions.
  • Hosting services.
  • Email service providers to send you emails about your booking.
  • Our Advertising partners who might use your email address, cookies and other tracking technologies.
  • Information that is anonymized that does not directly identify you.

How we protect your information

We take reasonable and necessary measures to protect Personal Information from any misuse or any fraudulent activity, disclosure, and destruction, considering the risks involved in the processing and the nature of the personal information.

We use regular Malware scanning and screening. We use plenty of security measures when a user makes a booking, enters, submits, or accesses their information to maintain the safety of your personal information. Your personal information is secured behind networks and is only accessible by a limited number of people who have access rights to such systems, and are required to keep the information confidential.

Third-Party Websites

Any information you submit to us via a social media platform is done at your own risk without any expectation of privacy. We cannot control the actions of other users or the actions of the platforms themselves.

Changes to Privacy Policy

We may make changes to this privacy policy without any prior notice. We advise you review this privacy policy so that you are aware of any changes that may affect while submitting a query, making a booking or otherwise interacting with Shiva Valley Resort.